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The Journal

Notes from the desk on search, removals, crises and AI answers. Written by the people who do the work, for people who might need it one day.

AI search

AI answers about doctors and lawyers: what to fix

How AI answers about doctors and lawyers draw on registers, regulator decisions and directories, what you can correct at source, and how to audit them.

October 27, 202617 min read
Reviews

Airbnb review removal: what qualifies and how

Airbnb review removal explained from Airbnb's own help pages: what qualifies, how to file, how to handle threats, and how to reply when a review stays.

October 27, 202616 min read
Crisis

Arrested: What to Do for Your Reputation in Week One

Arrested and in the news? A day-by-day first week: what your lawyer owns, what to monitor, who to tell, and what never to post or say.

October 27, 202616 min read
Reviews

Avvo review removal: what lawyers can dispute

Avvo review removal and other legal directory disputes: what each platform lets a lawyer flag, claim or answer, and how conduct rules limit the reply.

October 27, 202618 min read
Reviews

Remove BBB complaint: what BBB will and will not do

Remove BBB complaint? See how BBB complaints, reviews and ratings work, what BBB says it will take down, and how to respond so the record helps you.

October 27, 202616 min read
AI search

Wrong company information in ChatGPT: how to fix

Fix wrong company information in ChatGPT and other AI answers: trace each error to its source, correct your pages and records, and report what remains.

October 27, 202617 min read
Crisis

Content Creator Crisis Response: A Plan That Protects Income

A content creator crisis response plan: what to say and where, how platform rules affect monetization, how to brief sponsors, and how to recover.

October 27, 202617 min read
Authority

Crunchbase profile for a founder: claim, fix, limits

Crunchbase profile founder guide: how the page is built, what you can claim and correct, what only staff can change, and what investors read there.

October 27, 202614 min read
Laws

Defamation law France: claim, proof and the clock

Defamation law France explained: diffamation and injure under the 1881 press law, the three-month clock, proof of truth, good faith and search results.

October 27, 202617 min read
Laws

Germany defamation online: claims, crime, takedown

How Germany defamation online works: three criminal offenses, civil claims for removal, the EU notice route against platforms, and the clocks.

October 27, 202619 min read
Laws

India Defamation Online: Claim, Clock and Takedown

India defamation online explained: the BNS section 356 offence, the civil claim, the one-year clock and how platform takedown notices work.

October 27, 202620 min read
Laws

Defamation law South Africa: claim, defenses, clock

Defamation law South Africa explained: the elements, presumptions, defenses, three-year clock, remedies, interdicts and the harassment and cyber routes.

October 27, 202617 min read

Tell us what Google says. Quietly.

A partner reads every request personally. Every engagement is quoted individually, after an audit.