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The Journal
Notes from the desk on search, removals, crises and AI answers. Written by the people who do the work, for people who might need it one day.
Another Company Has the Same Name as Mine: What to Do
Another company has the same name as mine: what trademark law covers, how search and AI answers confuse the two, and when to rebrand or stay.
Claim Your Name: Handles and Username Consistency
Which handles to claim for your name, how to keep usernames consistent, what to do when one is taken or squatted, and how sameAs links tie them together.
Competitor smear campaign: what to do
Facing a competitor smear campaign? Learn to spot the pattern, build evidence, use platform and legal routes, and avoid the responses that backfire.
Hong Kong Defamation Law Explained
Hong Kong defamation law in plain terms: libel vs slander, what a claim needs, the defences, limitation, remedies and the online routes that exist.
Scotland Defamation Law: The 2021 Act Explained
Scotland defamation law under the 2021 Act: the serious harm test, defences, the one-year limit and court orders against websites, with England compared.
Remove an Etsy Review: What Etsy Will Take Down
How to remove an Etsy review: what Etsy takes down, how to report or answer one, what buyers can edit, and what to do about review threats.
Does Wikipedia Affect ChatGPT Answers About You?
What AI providers say about Wikipedia, how Wikipedia and Wikidata may reach answers about a person, and how to correct an entry within Wikipedia's rules.
Journalist wants to interview me about a story: what to do
A journalist wants to interview you about a story: what to do in the first 24 hours. Verify them, choose a response, set terms, correct facts, document.
Knowledge panel for a founder or CEO: get and fix it
A knowledge panel for a founder or CEO cannot be ordered. See which sources feed it, how to claim and correct it, and what no one can force.
Lawyer vs Reputation Management Company: Who First
Lawyer vs reputation management company: which one to hire first for defamation, privacy, suppression or AI answers, and how to make them work together.
Best Domain Name for a Personal Website
Best domain name for a personal website: .com vs .name vs country TLDs, hyphens, taken names, WHOIS data, expiry and moving domains, per Google and ICANN.
Remove a RateMyProfessors Review: What Is Possible
How to remove a RateMyProfessors review or respond to it: the flag route, institutional help, legal limits and a calm plan for teachers and academics.











