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Journal category

Crisis

What to do when your name is trending.

Crisis

Crisis Communications vs Reputation Management

Crisis communications vs reputation management: what each owns, where the handoff falls, who to assign by situation, and a six-week plan that uses both.

October 24, 202619 min read
Crisis

Small Business Reputation Crisis: A Plan for Owners

Small business reputation crisis plan for owners with no PR team: first-day triage, one spokesperson, one dated statement, calm review replies.

October 24, 202615 min read
Crisis

Reputation Crisis Monitoring Checklist for the First Week

A reputation crisis monitoring checklist for days one to seven: what to watch, what to log as evidence, who owns each check and when to escalate or stop.

October 24, 202615 min read
Crisis

Crisis Plan for Public Figures: Build It Before You Need It

A crisis plan for public figures, built in calm: risk list, who decides, contract clocks, locked accounts, monitoring triggers and a drill to test it.

October 24, 202618 min read
Crisis

Online Reputation Crisis Management: A Working Guide

Online reputation crisis management in order: sort what is true, run three tracks, pick a response by crisis type, and know what removal can and cannot do.

October 24, 202624 min read
Crisis

False Accusations Online: What to Do and What Not To

False accusations online: how to sort the claim, keep proof, answer once, use platform and legal routes, and protect what search and AI show about you.

October 24, 202619 min read
Crisis

Holding Statement Template: Wording for Each Situation

A holding statement template you can adapt: the five slots, five ready variants, the words to avoid, who signs it and how to replace it within a day.

October 24, 202615 min read
Crisis

How to Apologize Publicly Without Making It Worse

How to apologize publicly: decide if you owe one, include five credible elements, clear it with counsel and publish it where it stays findable.

October 24, 202615 min read
Crisis

Respond to a Negative Article About You

How to respond to a negative article about you: judge it, ask for a correction or reply, avoid the moves that spread it, and handle the search results.

October 24, 202619 min read
Crisis

Someone Is Impersonating Me Online: What to Do Now

Someone is impersonating me online: warn your circle, keep proof, report the fake, secure your accounts and know when money or police routes apply.

October 24, 202618 min read
Crisis

Lawsuit News and Search Results: A Plan by Case Stage

Lawsuit news search results: what a filing puts under your name, what can be corrected, what cannot be removed, and what to do at each stage of the case.

October 24, 202618 min read
Crisis

Private Messages Leaked: What to Do, Step by Step

Private messages leaked: sort the leak, keep proof, secure accounts, decide whether to respond, and use the legal, platform and search routes.

October 24, 202620 min read

Tell us what Google says. Quietly.

A partner reads every request personally. Every engagement is quoted individually, after an audit.