1. Reputation Partners
  2. Journal

The Journal

Notes from the desk on search, removals, crises and AI answers. Written by the people who do the work, for people who might need it one day.

Brands

Fake website impersonating your brand: what to do first

A fake website impersonating your brand needs the right route fast. Triage by type, evidence to keep, registrar, host and domain-dispute steps.

October 24, 202618 min read
Brands

Brand visibility in AI answers: read and shape it

Brand visibility in AI answers explained: what assistants say about your company, which sources they read, and how to correct and strengthen them.

October 24, 202618 min read
Brands

Brand reputation management: the complete guide

Brand reputation management explained: the four layers to control, who owns each, which route fits each problem and a twelve-week plan.

October 24, 202622 min read
Brands

Brand reputation metrics: six signals you can trust

Brand reputation metrics defined so they can be tracked without fooling yourself: SERP mix, reviews, replies, sentiment sample, AI accuracy, complaints.

October 24, 202615 min read
Brands

Brand reputation monitoring: what to watch and when

Brand reputation monitoring as a program: seven surfaces, free tools, thresholds, owners and a weekly, monthly and quarterly routine.

October 24, 202619 min read
Suppression

Brand SERP: what it is and how to read yours

A brand SERP is the results page for your exact brand name. Learn its parts, which you control, how to audit it, and what to do about weak results.

October 24, 202618 min read
AI search

Entity home page for a personal brand: how to build one

An entity home page for a personal brand is the one page that settles who you are. Learn how to choose it, build it and keep your profiles in line.

October 24, 202618 min read
Removal

Delete Yourself From Google: What Is Possible

Delete yourself from Google? See what deleting your account, removing search results and removing the source pages each do, and what stays online.

October 24, 202618 min read
Reviews

Sue for a bad review: when a claim is worth it

Sue for a bad review only when it states a false fact you can prove. Who you can sue, anti-SLAPP risk, US and English law, and costs. Not legal advice.

October 24, 202618 min read
Crisis

Cancel Culture: How to Respond and What to Decide First

Cancel culture: how to respond starts with a verdict. Sort the criticism into deserved, disproportionate or false, then act on the right track.

October 24, 202618 min read
Removal

Cease and Desist for Online Defamation: When and How

Cease and desist online defamation: when a letter works, who gets it, what to say, a generic template for your lawyer, and the tone that backfires.

October 24, 202618 min read
Brands

CEO reputation management: what to own and fix

CEO reputation management explained: what boards and investors find, who owns each result, the securities-law limits and a 90-day plan.

October 24, 202618 min read

Tell us what Google says. Quietly.

A partner reads every request personally. Every engagement is quoted individually, after an audit.