# DMCA takedown notice: contents, steps, limits

DMCA takedown notice explained for US law: the six required elements, who receives it, counter-notices, false-claim penalties and where it does not apply.

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A DMCA takedown notice is a written complaint, sent to an online service provider's designated agent, saying that material on the service infringes a copyright you own or act for. Under section 512 of the US Copyright Act, a provider that receives a notice with the required contents and acts on it promptly keeps its protection from monetary liability for copyright infringement by what its users post.

That makes the notice a narrow tool. It works on one thing: material that copies a work you hold the copyright in. It does not remove an article because it is unflattering, inaccurate or private, and a notice sent for that purpose can expose the sender to a damages claim. This guide describes US law; other countries have their own rules, and a host outside the United States may follow its own process.

This is information, not legal advice. If a notice or a counter-notice could lead to a lawsuit, a copyright lawyer should read it before it is sent.

<div class="box"><b>The short version</b>
<ul><li>A notice must be written, signed, aimed at a specific copyrighted work and a specific location of the copy, and carry two statements: a good-faith belief that the use is unauthorized, and an accuracy statement made under penalty of perjury.</li><li>It goes to the provider's designated agent, not to a general support inbox, and each provider that hosts a copy needs its own notice.</li><li>The uploader can answer with a counter-notice. If the sender does not show that a court action has been filed, the provider may restore the material 10 to 14 business days after the counter-notice.</li><li>A knowingly false claim of infringement can make the sender liable for damages, costs and attorneys' fees.</li><li>Defamation, privacy, harassment and "this is embarrassing" are not copyright questions. They need other routes.</li></ul></div>

The three figures below frame the rest of the guide.

<figure class="keyfacts">
<div class="keyfacts-grid">
<div><b>Six</b><span>elements a notice must substantially include</span></div>
<div><b>Four</b><span>elements a valid counter-notice must substantially include</span></div>
<div><b>10 to 14</b><span>business days before material may be restored after a counter-notice</span></div>
</div>
<p class="fig-src">17 U.S.C. 512(c)(3)(A), 512(g)(2) and 512(g)(3), as read on the Cornell Legal Information Institute and described on the Copyright Office section 512 page.</p>
</figure>

## What a DMCA takedown notice is, and who can send one

A DMCA takedown notice is a statutory complaint about infringing material stored on a provider's system, and only the copyright owner or someone authorized to act for the owner can send it. The name comes from the Digital Millennium Copyright Act of 1998, which added <a href="https://www.law.cornell.edu/uscode/text/17/512">section 512 to Title 17</a> of the US Code.

The mechanism is a bargain. The statute protects a provider from monetary liability for user-posted material if it lacks knowledge of the infringement, does not profit directly from infringement it can control, and responds expeditiously to a proper notice. In return, owners get a route that does not need a court. The Copyright Office's section 512 study, published May 21, 2020, found the system unbalanced and listed the specificity of notices among the areas out of step with what Congress intended.

Three consequences follow.

- **The sender must hold the right.** A person pictured in a photo does not usually own it. Copyright generally sits with whoever created the work, unless a contract moved it. If a stranger took the picture, only that photographer, or whoever holds the rights, can send the notice.
- **An agent can send it for you.** The statute accepts a person authorized to act for the owner, such as a lawyer, as long as the authority is real.
- **The notice is about a copy, not a subject.** It targets one copy of one work at one address. It cannot make a provider stop discussing you.

Copyright protects original expression fixed in a tangible form, such as a photograph, an article, a video or a design. Section 102(b) of the statute says protection never extends to any idea, procedure, process, system, method of operation, concept, principle or discovery. Someone who describes you in their own words has copied none of your expression, however much you dislike the result.

## What the notice must contain, element by element

A takedown notice must be a written communication to the designated agent that substantially includes six things, and the statute lists each one in section 512(c)(3)(A). "Substantially" leaves room for small errors, not for missing the core.

<div class="tablewrap"><table><thead><tr><th>Element</th><th>What it means</th><th>Where notices go wrong</th></tr></thead><tbody>
<tr><td><strong>1. Signature</strong></td><td>A physical or electronic signature of a person authorized to act for the owner</td><td>No signature, or a signature by someone with no authority</td></tr>
<tr><td><strong>2. The work</strong></td><td>Identification of the copyrighted work, or a representative list if several works are on one site</td><td>Naming a topic ("my story") instead of the work itself</td></tr>
<tr><td><strong>3. The material and its location</strong></td><td>Identification of the infringing material and information reasonably sufficient to locate it</td><td>Giving a home page instead of the exact address of each copy</td></tr>
<tr><td><strong>4. Contact details</strong></td><td>Information that lets the provider reach the complaining party</td><td>A form address that never replies</td></tr>
<tr><td><strong>5. Good-faith statement</strong></td><td>A statement that the sender believes in good faith that the use is not authorized by the owner, its agent or the law</td><td>Skipping any thought of licenses or fair use before signing</td></tr>
<tr><td><strong>6. Accuracy and authority</strong></td><td>A statement that the information is accurate and, under penalty of perjury, that the sender is authorized to act for the owner</td><td>Signing for a work the sender does not own</td></tr>
</tbody></table></div>

The <a href="https://support.google.com/legal/answer/3463239">Google copyright help page</a> asks for the same building blocks in plainer words: the specific address of each item, because a general location is not enough, and it accepts a typed full legal name as a signature.

### What happens when a notice is defective

A defective notice does not trigger the provider's duty to act. Section 512(c)(3)(B) says a notice that substantially fails to comply is not counted when deciding whether the provider knew about the infringement. There is one softening rule: if the notice still substantially identifies the work, the material and the sender's contact details, the provider must promptly try to contact the sender or take other reasonable steps to get a compliant notice.

### Fair use comes before the signature

The good-faith statement carries a real obligation, because fair use is part of the law. Section 107 lists the purposes it can cover, including criticism, comment, news reporting, teaching, scholarship and research, and it names four factors: the purpose and character of the use, the nature of the work, how much was used, and the effect on the market for the original. Google's fair use page adds that U.S. judges determine whether a fair use defense is valid. A sender who has not weighed them before signing takes a risk covered below.

## Who receives the notice: the agent, the host and the search engine

A notice goes to the provider's designated agent, and the safe harbor for hosted material applies only if the provider has designated one. Section 512(c)(2) requires the provider to publish the agent's contact details on its service and to give them to the Copyright Office, which keeps a public directory.

### Finding the agent

The <a href="https://www.copyright.gov/512/">Copyright Office's section 512 page</a> points to its DMCA Designated Agent Directory, the provider's terms of service, a community standards section and a site search for "DMCA". It also says each designation expires three years after first registration and must be renewed, so an entry can be stale. The page gives no rule for a mismatch between the directory and the website, so the cautious course is to send to both.

### Host, search engine and access provider are different recipients

Section 512 treats several kinds of provider separately, and the choice of recipient decides what the notice can achieve.

- **The host (section 512(c)).** The service that stores the material. Removal here takes the copy off the web at that address.
- **The search engine (section 512(d)).** A service that points users to material through directories, indexes or links. It has a parallel duty to remove or disable the link after a proper notice. The page stays online; only the route to it through that service changes.
- **A conduit (section 512(a)).** A provider that only transmits material, with no storage beyond what transmission needs. It is treated under a different subsection, so a notice to a pure access provider is aimed at the wrong target.

Google's copyright help page says that when it receives a complete and valid takedown notice, it removes the content as the law requires. The help pages read for this guide did not describe a separate Search process, so check the current form on the day you file.

Each provider holding a copy needs its own notice: a forum copy, a mirror and a search listing are three recipients.

## How to send a DMCA takedown notice, step by step

The order below keeps the notice accurate and the record usable. None of it is a statutory requirement beyond the six elements; the rest is practice that prevents the common failures.

<figure class="fig">
<figcaption><b>Sending a takedown notice</b></figcaption>
<ol class="fig-steps">
<li><b>Prove you hold the right</b>Gather the original file, its date, and any registration, contract or license that shows the copyright is yours. If an agent is sending, record the written authority.</li>
<li><b>Capture each copy</b>Save a dated screenshot and the exact address of every copy, including mirrors. The notice needs a precise location for each.</li>
<li><b>Check for a license or a defense</b>Ask whether you licensed the work, whether the use is a quotation, and whether fair use could reasonably apply. If a defense is plausible, reconsider before signing.</li>
<li><b>Find the right recipient</b>Look up the designated agent in the Copyright Office directory, then confirm it against the provider's own page. Note whether the provider is a host, a search engine or both.</li>
<li><b>Write the notice</b>Include all six elements in plain language, one work and its copies per notice where possible. Keep opinion and argument out of it.</li>
<li><b>Send it where the provider asks</b>Use the webform or agent email. Keep the confirmation and any reference number.</li>
<li><b>Track the response</b>Note the date of removal or refusal, and check the address again after a week and after a month. A removed copy can reappear at a new address.</li>
</ol>
</figure>

Keep the notice factual: no threats, no demands about other content, no remarks about the uploader. The provider may forward it to the uploader, and some companies voluntarily submit notices to Lumen, a research database run by Harvard's Berkman Klein Center. Write it as a document other people may read.

## What happens after you send it

Once a compliant notice arrives, the provider has to act expeditiously to remove or disable access to the material if it wants to keep its protection. The statute text read sets no number of days; the standard is speed.

A provider that removes material in good faith is protected from liability to anyone for the removal, whether or not the material turns out to infringe (section 512(g)(1)). For material a user stored, that protection holds only if the provider also promptly notifies the user and follows the counter-notice process in section 512(g)(2). Expect the uploader to hear about the removal.

A removal can also carry consequences for the uploader beyond one file. Google's repeat infringement page says a complaint does not count as a strike if it was retracted or answered with a valid counter-notice. Section 512(i) makes a repeat infringer policy a condition of the safe harbor, so providers that want the protection must have one.

Three outcomes are common, and each has a next move.

- **Removal.** Record the date, keep the confirmation, and check for copies at new addresses.
- **Refusal or silence.** Resend to the correct agent if the first address was wrong, or fix a defect the provider names. If the host will not act, a notice to the search engine can still reduce how easily the page is found.
- **A counter-notice.** The process in the next section starts, and the sender has to decide quickly whether to go to court.

## How a counter-notice works and when material comes back

A counter-notice is the uploader's sworn statement that the material was removed by mistake or misidentification, and it starts a clock that ends with the material restored unless the sender sues. Section 512(g)(3) says it must substantially include four things.

1. The uploader's physical or electronic signature.
2. Identification of the removed material and where it appeared before removal.
3. A statement under penalty of perjury that the uploader believes in good faith the material was removed through mistake or misidentification.
4. The uploader's name, address and telephone number, and consent to the jurisdiction of the federal district court for that address (or, for an address outside the United States, any district where the provider can be found), with acceptance of service of process from the person who sent the notice.

The provider then forwards the counter-notice to the sender and says it will put the material back in 10 business days. Under section 512(g)(2)(C), it restores the material not less than 10 and not more than 14 business days after receiving the counter-notice, unless its agent first hears from the sender that a court action has been filed to restrain the uploader.

<figure class="fig">
<figcaption><b>Restoration window after a counter-notice</b><span>Business days after the provider receives it; both are statutory limits</span></figcaption>
<div class="fig-bars">
<div><span>Earliest restoration</span><i style="width:71%"></i><b>10 days</b></div>
<div><span>Latest restoration</span><i style="width:100%"></i><b>14 days</b></div>
</div>
<p class="fig-src">Source: 17 U.S.C. 512(g)(2)(C). Weekends are not business days. Restoration does not happen if the sender's court action is filed first.</p>
</figure>

For a counter-notice received on a Monday with no holidays, the tenth business day is the Monday two weeks later (14 calendar days) and the fourteenth is the Friday after that (18 calendar days). A holiday in between pushes both dates out.

The sender's choice is binary: file a court action, which keeps the material down, or let it return. That is a decision for a lawyer. <a href="https://support.google.com/legal/answer/4558836">Google's FAQ</a> describes its own path: if it receives a counter-notice and no evidence of a court action or a Copyright Claims Board claim within "10 days", it may reinstate the material. That is not the statutory rule. The statute counts 10 to 14 business days from the provider's receipt of the counter-notice and mentions only a court action; Google's page says "10 days" without saying business days and also accepts a Copyright Claims Board claim. The provider's own page governs on its service, so read it before relying on either number. The <a href="https://ccb.gov/">Copyright Claims Board</a> describes itself as a three-member tribunal for claims up to $30,000, and it publishes pages for respondents who wish to opt out, so read those before relying on it.

An uploader who did copy the material gains nothing by counter-noticing. The statement is sworn, and the consent to federal jurisdiction lets the sender sue in the court for the uploader's address.

## The penalty for a false notice

Section 512(f) makes anyone who knowingly and materially misrepresents that material is infringing, or that material was removed by mistake, liable for damages, including costs and attorneys' fees. The people who can claim include the alleged infringer, a copyright owner or licensee and the provider who relied on the misrepresentation.

<aside class="callout">
<span class="callout-label">Warning</span>
<h4>A takedown notice is not a reputation tool</h4>
<p>Sending a notice for material you do not own, or for a use you know is lawful, to hide criticism of you is the conduct section 512(f) targets. Its accuracy and authority statement is made under penalty of perjury, and a notice may be shared.</p>
</aside>

The word "knowingly" matters: an honest mistake about ownership differs from a notice sent to silence a critic. Whether a given notice crossed the line depends on the facts and the court, so involve counsel for anything contested. Our own rule is simpler: a copyright notice is for copies of your work, and we do not use it against accurate, lawful reporting. See our <a href="/ethics">ethics page</a> for how we work.

## Where a DMCA notice does not apply

A copyright notice only reaches infringing copies of a protected work. Defamation and privacy claims are separate legal subjects that the DMCA does not cover, so most reputation problems sit outside it. If the page quotes you, describes you or criticizes you, nothing of yours has been copied.

<div class="tablewrap"><table><thead><tr><th>Situation</th><th>Does a copyright notice fit?</th><th>Route to consider</th></tr></thead><tbody>
<tr><td><strong>Article states a false fact about you</strong></td><td>No, unless it copies your work</td><td>Publisher correction, or a defamation claim with counsel</td></tr>
<tr><td><strong>Your own photo posted without permission</strong></td><td>Yes, if you took it or own the rights</td><td>Notice to the host and search engine</td></tr>
<tr><td><strong>A photo of you taken by someone else</strong></td><td>Usually not, since the photographer owns it</td><td>A request to the photographer or platform privacy rules</td></tr>
<tr><td><strong>Home address or phone number shown</strong></td><td>No, a bare fact is not creative expression</td><td>Search engine privacy requests, host policies</td></tr>
<tr><td><strong>Private images shared without consent</strong></td><td>Only if you made them; separate routes exist</td><td>Platform reports and specialist removal</td></tr>
<tr><td><strong>Review that is harsh but true</strong></td><td>No</td><td>A reply, or the platform's own review rules</td></tr>
<tr><td><strong>Old news story about a real event</strong></td><td>No, retelling the events in new words copies no expression</td><td>Publisher request, or suppression with accurate content</td></tr>
</tbody></table></div>

For the rows without a copyright fit, the removal routes live elsewhere: our <a href="/remove-negative-content">removal service</a> works through defamation, privacy and platform-rule routes case by case, and intimate images have a dedicated process at <a href="/leak-removal">leaked and intimate content removal</a>.

Two more limits are worth stating. The first is territory: section 512 is US law, so a host in another country answers to its own law and policies. The second is scope: Google's copyright help page says it cannot mediate rights ownership disputes, and it separates copyright from trademark and patent and points privacy complaints to a different form. A notice that mixes grievances is more likely to be refused than one that sticks to the copied work.

## A worked scenario, from discovery to outcome

A scenario shows how the pieces fit. The parties here are invented, and the facts are simplified.

A consultant publishes a portrait on her own website, which she took with a timer and owns outright. A hostile blog, hosted by a US provider, copies the portrait into a post attacking her business. The post is on page one for her name. The same image has been copied into a forum thread.

1. **Day 0.** She saves screenshots of both pages and the original file with its date, and notes the exact addresses.
2. **Day 1.** She looks up the blog host's designated agent in the Copyright Office directory, confirms it on the host's own page, and sends a notice with the six elements. A second notice goes to the forum host. She does not mention the blog's claims about her, because the notice is about the image.
3. **Days 2 to 5.** The forum host removes the thread image and replies. The blog host forwards the notice to the blogger.
4. **Week 2.** The blogger files a counter-notice, saying the image was used for criticism. The host forwards it and states the restoration date.
5. **Decision point.** She now has 10 to 14 business days from the host's receipt of the counter-notice. A lawyer tells her fair use for criticism is arguable and a lawsuit is costly. She decides not to sue, and the image returns on the blog.
6. **Outcome.** The image is back, but the post still ranks and still says what it said. The notice could only ever have addressed the image.

That last line is the lesson. Even a successful notice removes a copy of a work, not the allegation. The harder work, correcting what the post says and building accurate pages that rank beside it, runs through other routes.

One more power is rarely used. Section 512(h) lets an owner ask a US district court clerk for a subpoena that requires a provider to disclose identifying information about an alleged infringer. The request must include a copy of a compliant notice, a proposed subpoena and a sworn declaration that the information will be used only to protect rights under Title 17. It has its own costs and risks, and it is the place to bring in a lawyer.

## Your next step if copied material is hurting you now

Decide first whether the content copies something you made. If it does, build the notice from the six elements and send it to the right agent. If it does not, a copyright notice will fail, and the right route depends on whether the problem is a false statement, private data, an image or a platform rule.

<div class="box hot"><b>If this is happening to you now</b>
<p>Tell us what the page contains and who made it. We will say whether a copyright notice fits, what else could work and what will not. Reputation Partners works on removal and on the accurate pages that rank beside what stays. <a href="/audit">Request a private audit</a>.</p></div>

## Questions people ask

### Does a DMCA takedown notice work outside the United States?

Section 512 is US law and binds US providers. A host in another country follows its own law, though some may accept DMCA-style notices voluntarily. Other countries have their own notice processes with different elements and timing. Check the law where the host operates before assuming the same steps apply.

### Can I send a takedown notice for a photo of me that someone else took?

Usually not. Copyright generally belongs to the person who made the image, not the person pictured, unless a contract says otherwise. The photographer can send the notice. You may have other options, such as a privacy request to the platform or a direct request to the photographer.

### Does the person who posted the material find out who sent the notice?

To keep its protection for removing a user's material, a provider must take reasonable steps promptly to notify the user (section 512(g)(2)), and the counter-notice process forwards documents to the sender. Assume the uploader will see the notice and your contact details. Some providers also share copies of notices with research databases.

### How long does the host have to remove the material?

The statute text read says the provider must act expeditiously and sets no number of days. Providers set their own review processes, and these change. For material removed from a user's account, the 10 to 14 business day restoration window applies only if a counter-notice is received.

### Can a takedown notice remove an unflattering review or article?

Only if it copies your copyrighted work. A review in the reviewer's own words copies nothing, and describing events in new words copies no expression. A notice sent to remove criticism that does not copy your work risks the liability described in section 512(f). Look at the platform's review rules or a defamation route instead.

### What if I get a notice and I think it is wrong?

Read what it identifies. If the use is licensed, your own work or arguably fair use, the counter-notice process exists for that. It is sworn and gives the sender a route to your home court, so many people speak to a lawyer first. Google's help pages suggest asking the sender for a retraction as a first step.
